Elearning: Surviving the Benefit Appeals Process by @CPAGUK

“Winning an appeal can help people maintain a basic income or meet the costs of their disability. It is great if you can find an experienced adviser to help. But the chances of winning are good even if you are going it alone, or you are new to advice work or to appeals.

This course is designed to help you to make your own way, or support people, through the appeals process. Through case studies, interactive quizzes and activities you will look at how the system for challenging decisions works:

  • How do you identify the decision?
  • What is ‘mandatory reconsideration’?
  • How to appeal “


*It is unclear whether fees £ exist for these courses, though when an account is created the message “Free enrolment for Scottish advisers” is shown… and no prices are indicated prior to account creation!